Providing Solutions That Create Lasting Impact
HAT Management was founded by a team of experienced professionals driven by the principles of Honesty, Positive Attitude, and Transparency—the foundation of our success. With deep expertise in the hospitality, retail, and restaurant industries, we bring proven leadership, attention to detail, and performance-driven strategies to every operation.
Our versatile team provides strategic support and direction, ensuring systems improvement and operational excellence. Through a collaborative and results-focused approach, we consistently deliver measurable success in revenue growth, profit margins, guest satisfaction, and team engagement. Our passion for continuous improvement and commitment to precision allow us to exceed industry standards and drive exceptional results for our stakeholders.
We take pride in successfully managing our own businesses across various industries. Our team provides expert management services to ensure growth, efficiency, and long-term success while achieving our goals.
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Property Highlights
Featured Employment Opportunities
Explore the current employment opportunities available at H.A.T Management.
Executive Housekeeper
Hampton Inn - Mentor
The Executive Housekeeper will oversee the planning, direction, coordination, and execution of all activities and personnel within the housekeeping and laundry departments. This role is key to maintaining the highest standards of service and cleanliness, ensuring a welcoming and comfortable environment for all guests. Adherence to the principles of Honesty, Attitude, and Transparency (HAT) is essential for success in this position.
Assistant General Manager
Comfort Inn Concord
The essential functions of this position include managing the guest experience, providing assistance and guidance to the General Manager on all human resources matters, and supporting the General Manager in various areas such as training and financial management.
Retail Associate
The UPS Store Mentor
Responsibilities include providing excellent customer service to walk-in and telephone inquiries, actively listening to customers and team members, taking charge of shipping needs, staying updated on products and industry trends, proficiently operating equipment and software, maintaining a clean and safe workspace, and completing assigned tasks.
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Sam Shah
Chief Executive Officer
Sam, an entrepreneur since he was 17, moved from India in 1992. He has built and grown multiple businesses from the ground up by fostering strong leadership, embracing change, and delivering high standards, all while valuing family, travel, and a balanced life.
Bob Zeman
Chief Operating Officer
Bob, a hospitality veteran with over 20 years of experience, oversees daily operations at HAT Management. He leads teams to align assets with company values, deliver strong financial results, and create exceptional guest experiences while enjoying sports, travel, and poker in his downtime.
Eric Frantz
Chief Financial Officer
Eric, with a diverse background in hospitality management, revenue operations, and real estate development, oversees financial accountability, performance tracking, and profitability goals at HAT Management, while enjoying rural living, travel, and time on his 30-acre sustainable ranch with his wife Diane.
Melissa Read
Administrative Assistant
Melissa, with over 15 years of experience in bookkeeping and finance, manages daily sales postings, payroll processing, and monthly bank reconciliations at HAT Management, while balancing life in Mentor, Ohio with her husband and three children, and running a non-profit youth soccer club as head coach of a girls' travel team.
Aras Shah
Operations Support
Aras provides flexible operational support across various areas of HAT Management, stepping in wherever needed to ensure smooth and efficient business operations. Outside of work, he enjoys golfing, spending time with his dog, and balancing life as a student.